At a glance
- Using the service means acceptanceBy registering, logging in, or using Star Captain, you confirm that you have read and accepted these terms and the Privacy Policy.
- Your data stays yoursData entered or authorized by an organization belongs to it. We process it only as agreed to provide the service.
- Data is for referenceFinal amounts follow TikTok settlements and actual partner payments. Star Captain helps with operations and reconciliation.
- Use the service responsiblyFollow the law and TikTok rules. Do not compromise, scrape, resell, or misuse Star Captain.
- Not an official TikTok productTikTok API changes may affect features. We will adapt promptly and give advance notice where possible.
- Plans determine paid accessSpark is free. Paid access follows the pricing page and agreed billing period. Contact support to resolve questions.
01Accepting these terms
These terms govern your use of Star Captain and form an agreement between you (or your organization) and Star Captain . Registering, logging in, or using the service means you have read, understood, and accepted these terms and our Privacy Policy. If acting for a company or team, you confirm that you are authorized to do so.
02Our services
Star Captain supports TikTok commerce teams with account dashboards, orders and performance, team office, attendance and payroll, assignments and reviews, Business center, partner settlements, Profit & cost, reports, and tools for video teardown and audio translation. Features depend on your plan and the actual interface and may be updated or adjusted.
03Organizations, members, and accounts
- Organization owners open and manage organizations, invite members, assign roles and data access, and are responsible for managing member activity;
- Provide accurate registration information and protect your password. If your account is compromised, change your password and contact us immediately;
- Accounts are for the named user's own use and may not be lent, transferred, or sold;
- Connect only TikTok accounts that you or your organization are authorized to manage.
04Plans and payment
- Star Captain offers free Spark and paid plans. Account limits, seats, features, and usage allowances follow the pricing page and the agreement made at activation;
- Paid plans use your chosen billing period, with annual pricing as stated. Mid-term upgrades are prorated by remaining days;
- If you reach a plan limit, such as accounts or teardowns, the feature may prompt an upgrade or pause additions. Existing data is retained;
- Until online payment is available, support activates paid plans manually. Contact support about payment, invoices, or refunds; we will work with you based on actual use.
05Acceptable use
You must not:
- Violate applicable laws or the rules and terms of TikTok or other third-party platforms;
- Enter or upload illegal content or content that infringes others' rights;
- Access another person's account or another organization's data without authorization;
- Reverse engineer, compromise, scrape, or bulk-crawl Star Captain, or place an abnormal load on it through automation;
- Resell or rent Star Captain accounts or services, or use them for unrelated purposes.
Violations may result in feature restrictions, suspension, or termination. The responsible party is liable for resulting losses.
06TikTok and other third-party platforms
Star Captain is independent and is Not an official TikTok product, nor is it endorsed by TikTok. Some features depend on TikTok APIs and third-party services listed in Section 4 of the Privacy Policy. Changes in rules, APIs, fees, or availability may affect or suspend features. We will adapt promptly and notify you in advance where possible. TikTok determines restrictions on your TikTok accounts; Star Captain displays status and alerts.
07Data ownership and intellectual property
| Content | Ownership |
|---|---|
| Data entered, uploaded, or authorized by your organization | Owned by the organization. You authorize us to store and process it to provide the service. |
| Statistics, reports, and daily summaries based on your data | Owned by the organization and exportable |
| Teardowns of public videos | Shared by video; other users can view the same public-video analysis |
| Star Captain software, interface, copy, icons, and mascot | Owned by Star Captain. Do not copy, modify, or reuse in other products without permission. |
When you stop using the service or close the organization, data is removed under Section 5 of the Privacy Policy. Contact support to export before deletion.
08Data accuracy
Orders, commission, profit, views, and other figures come from TikTok APIs, public data, and information you enter. They are for operational management and reconciliation reference. Final amounts follow TikTok settlements and actual partner payments. US orders use US Pacific reporting dates, which can differ from Beijing dates. We aim to label delays or gaps and do not treat missing data as zero.
Star Captain does not provide investment, financial, or legal advice. Make business decisions based on your circumstances.
09Changes, interruptions, and termination
- Maintenance, third-party changes, or events beyond our control may interrupt features. We will seek to give advance notice and limit disruption;
- You may stop using the service and request account closure at any time;
- Serious violations may lead to termination. Where possible, we will notify you and allow an export first, except in unlawful circumstances.
10Limitation of liability
To the extent allowed by law, we are not liable for losses caused by third-party rules or API changes, network failures, force majeure, or your own actions, such as compromised passwords, violations, or input errors. For direct losses caused by our fault, our total liability is limited to the fees you actually paid for the service during the 12 months before the loss.
11Governing law and disputes
These terms are governed by the laws of the People's Republic of China, excluding Hong Kong, Macau, and Taiwan for this purpose. Disputes should first be discussed in good faith. If unresolved, they shall be submitted to the competent People's Court at the location of the operator.
12Updates and contact
We may update these terms as the service changes and will update the date on this page. Material changes will be highlighted in Star Captain. Continued use after an update constitutes acceptance.
For questions, email bd@xingduizhang.com or use My account → Contact support on desktop or in the mini program.
